Google announced that they are shutting down the Duplex technology on the Web, a project that would bring artificial intelligence (AI) smarts to retail sites and more

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Google announced that they are shutting down the Duplex technology on the Web, a project that would bring artificial intelligence (AI) smarts to retail sites and more

Google Pulls Back On Duplex's Role To Protect People From The AI Assistant

Google's Duplex is the latest in an increasingly long line of AI assistants. What sets this one apart is that it can use natural language to communicate with humans over the phone. It's also the first time Google has attempted to bring AI smarts to retail sites and more.

What is Google Duplex?

Google Duplex is an AI assistant that can make phone calls and book appointments on your behalf. It uses natural language processing and artificial intelligence to carry out conversations, and can understand complex sentences, respond to questions, and carry out tasks.

However, due to concerns about the potential for abuse, Google has decided to limit Duplex's capabilities. It will no longer be able to book appointments or make phone calls without the user's explicit permission. This change is designed to protect people from being unsuspectingly contacted by the AI assistant.


Why Did Google Pull Back on Duplex?

When Google first introduced Duplex, its AI assistant that could make phone calls on your behalf, it was met with a mix of excitement and apprehension. Some people were thrilled at the idea of having a personal assistant to handle menial tasks like making appointments, while others were worried about the implications of an AI agent that could convincingly mimic a human voice.

Google has since walked back on its original vision for Duplex, saying that the AI will only be used for "clearly identified tasks" and not for general conversations. This change was likely made in response to the public outcry over the potential misuse of Duplex.

There are a few reasons why Google may have pulled back on Duplex's capabilities. For one, there's the ethical concern of giving an AI agent the ability to deceive humans. Additionally, there's the worry that Duplex could be used for malicious purposes, like making prank phone calls or gathering personal information without a person's consent.

Ultimately, Google probably decided that the risks associated with Duplex outweighed the benefits. While it's still an impressive feat of engineering, it's clear that Google is proceeding with caution when it comes to this controversial technology.

Is Duplex Really Human?

Duplex, Google's AI assistant, has been in the news a lot lately. Some people are excited about the potential of the technology, while others are concerned about the implications for privacy and democracy.

One of the big questions that has been raised is whether or not Duplex is really human. After all, it is an artificial intelligence that is designed to mimic human conversation.

Critics have worried that Duplex could be used to deceive people or to gather information without their knowledge. Google has responded by saying that Duplex will only be used for specific tasks that are clearly defined ahead of time and that it will be transparent about its use of the technology.

So far, Duplex has only been used for a limited number of tasks, such as making restaurant reservations. However, Google has said that it plans to expand the use of Duplex in the future.

Some people are excited about the potential of Duplex and believe that it could make our lives easier. Others are concerned about the implications for privacy and democracy. What do you think? Is Duplex really human?

Why Did Google Shut Down Duplex?

Google Duplex is an artificial intelligence-powered assistant that can make phone calls on your behalf to schedule appointments and carry out other tasks. It was first announced in May 2018 at Google I/O, and its rollout has been gradual. In July 2018, Google started testing Duplex with a limited number of Pixel owners in select U.S. cities. The company then expanded the feature to all Pixel phones in November 2018.

Duplex caused some controversy when it was first announced because it wasn't clear if the people on the other end of the phone line would know they were talking to a robot. Google later addressed this issue, saying that the assistant would identify itself as an automated system before carrying out a task.

Despite these assurances, many people are still uncomfortable with the idea of talking to a robot on the phone. This unease was likely amplified by a recent report from The Information, which claimed that Google has been using Duplex without disclosing that it's an AI system. According to the report, Google has been using Duplex to make restaurant reservations and hair salon appointments without telling businesses that they're talking to a bot.

In light of these concerns, Google has decided to pull back on Duplex's role for now. The company says it will only use Duplex for "fully automated tasks" like checking movie times or business hours. For anything else, you'll have to talk to a human agent.


All in all, it seems that Google is committed to protecting people from its Duplex AI assistant. While the technology has great potential, it also has the potential to be misused. So for now, Google is pulling back on Duplex's role until it can figure out a way to make sure that everyone is protected from the AI assistant.

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